Maureen went above and beyond planning our Viking River tour on the Rhine. She found an amazing price, figured out air arrangements to accommodate our wish to get to Germany a week early and even secured our rail tickets. Everything went very smoothly and she provided us with some cool Viking promotional things: totes, memory books, luggage tags. We were the envy of the other passengers. She always got back to me quickly and held my hand through my pre-vacation freak out. Thanks Maureen!