I had been sitting on a gift card for Azumano for a few years, and the time finally came that I had an idea to use it. I called the number on the back and had the great fortune of Nancy Parrot picking up my call.
My request was peculiar and specific for a single hotel on the Oregon Coast. Nancy initially expressed some concern that not all hotels will let you pay upfront, which is a necessity with gift cards, but she made sure to set realistic expectations. Later that day I got the email saying I got everything I had asked for, plus the romance package (since it is going to be my wife’s and my 30th anniversary while we are there). She used the whole gift card, just as I had asked, and put a bow on top for good measure.
Thank you, Nancy! You crushed it.